Episode 92
Five ways to master your mindset set
About this episode
Hello everyone and welcome to this week’s episode of Treat Your Business! I’m thrilled to have Philippa, our brilliant Mindset and Success Coach from Thrive, joining me today. Philippa is an expert at helping people break through mental barriers and unlock their true potential. Today, we’re diving deep into the mindset shifts that can transform your business and your life. Whether you’re feeling stuck, battling self-doubt, or just looking for that next level of growth, this episode is for you. Let’s dive in!
Episode Summary:
In this episode, we explore how your mindset can be the key to unlocking greater success in your business. Philippa shares her insights on why our beliefs and self-perceptions often hold us back and how we can change that narrative. We discuss common mindset blocks like imposter syndrome, people-pleasing, and the fear of failure, and how addressing these can lead to profound changes in your business outcomes. If you’re ready to stop being your own biggest barrier, this conversation will give you the tools to do just that.
Key Takeaways:
- Understanding Mindset Blocks: Identify and address the limiting beliefs that are holding you back, such as imposter syndrome and fear of success.
- The Power of Self-Worth: How your perception of your value impacts everything from pricing to business growth.
- New Level, New Devil: As you reach new levels in your business, be prepared to face new mindset challenges that require continued growth.
- The Importance of Pausing: Taking time to step back and reflect can bring clarity and help you overcome obstacles.
- Language Matters: The words you use shape your reality. Simple shifts in how you speak about yourself and your business can make a big difference.
Thank you for joining us today! If this episode resonated with you, please take a moment to share it, leave a review, and help other business owners benefit from these insights. Don’t forget to check out the show notes for links to connect with Philippa and explore our coaching programmes at Thrive. Until next time, keep growing and keep thriving!
This podcast episode is sponsored by Jane, Clinical Management Software.
Book a demo and use code THRIVE1MO to get one month free
Resources:
- BUY YOUR TICKET TO CLINIC GROWTH LIVE https://events.thrive-businesscoaching.com/clinicgrowthlive
- Join this months FREE masterclass https://join.thrive-businesscoaching.com/masterclass-registration
- Score App: https://bizhealthcheck.scoreapp.com/
- Book a Discovery Call to find out how our programs can help you grow your business https://call.thrive-businesscoaching.com/discovery-call
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This podcast is sponsored by HMDG a physiotherapy, Chiropractic, and Allied Health specialist Marketing agency.
Highlights
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Transcription
[00:00:00] Katie Bell: Welcome to this week’s episode of the Treat Your Business podcast. Everybody, I’m really excited this week because I get to spend the next half an hour or so with the fabulous Philippa. Philippa is one of our coaches in Thrive. You will have heard it on the podcast before. She is our mindset and success coach.
[00:00:15] Katie Bell: And for me, she is she is world class at what she does. She basically is somebody that can sort people’s shit out. All the stuff that is going on underneath the surface in their really powerful wonderful brains that are holding them just where they are in their comfort zone. And Philippa can free you of a lot of that and allow you to really see why your business is creating you the results that it’s creating you right now and how if you want to go to the next level, that new level, new devil, requires a different mindset.
[00:00:52] Katie Bell: It requires us to be and do different things. And she talks a lot about the be, do, have, and that is that to have a business that is bringing you profit regularly in that you’ve you’ve got a regular take home that you can take unplugged to holidays from your business. You don’t feel like you have a job, , rather than a business that you have world-class team around you that support you, that elevate you, , that can accelerate your growth.
[00:01:23] Katie Bell: To do all of that, we’ve got to first work on how you feel about you. What is your value? What is your self worth? What is your self belief? Where does that sit? Because for those of you who don’t value your time enough, you’re going to be undercharging in your business. You’re going to be people pleasing.
[00:01:44] Katie Bell: You’re going to be allowing those boundaries to be stepped over and squeezing people in and offering concessionary rates and doing all of those things. because ultimately we have a self belief, self value problem. For those of you who are struggling to have conversations with your team that might feel awkward, that might not feel harmonious, that might feel slightly confrontational, why is it that we avoid those?
[00:02:13] Katie Bell: What are we fearing? What are we trying to not allow ourselves to step into? And a lot of that is because we need to be liked and we worry about, we want everybody to like us so we can’t possibly have these direct conversations because that might mean somebody doesn’t like me. And as we know your beliefs and your values and your limiting beliefs are set usually between the ages of 0 and 7 from a child’s perspective of an experience that they experienced.
[00:02:41] Katie Bell: So I was bullied a lot at school and in fact, I don’t think I’ve talked about this on the podcast at all. I was bullied a lot at school and I’m not gonna go into all, like, why and all that shit now. But anyway, so for a big part of me growing up, I was doing things to prove and I was wanting people to like me.
[00:03:04] Katie Bell: So I thought I had to people please. I thought I had to say yes to everything and everybody. And I thought I had to be the organizer of everything and the doer of everything. Because a part of me growing up did that to survive. And so that creates the results and the way that you run your business now.
[00:03:24] Katie Bell: If you don’t stop, recognize what’s going on and look to change it. So I really hope you enjoy this episode because Philippa is incredible at what she does. She’s going to really get you to think about what you’re thinking about and how that is showing up in your business right now. So let’s dive in.
[00:03:43] Katie Bell: So if you are convinced that you need to be at Can You Break Why and you haven’t already secured your ticket, then head to the show notes and this is your sign to book it now.
[00:03:58] Katie Bell: You’re listening to Treat Your Business with Katie Bell, the podcast for health and wellness business owners that want and need to give their business the treatment plan it needs. A treatment plan that will create more time back in your life, more income and more confidence when it comes to running a business.
[00:04:13] Katie Bell: Learn more at www. treatyourbusiness. com I’m here to share with you bite sized episodes full of tried and tested tips from my own real experience of growing a successful physiotherapy and wellness clinic and from working with many businesses to do the same. The Treat Your Business podcast is sponsored by HMDG.
[00:04:30] Katie Bell: Marketing is always one of the top three issues for clinic owners that I speak to. It’s too expensive and complicated. They’ve had issues in the past or they just don’t know where to find a trusted expert. It’s always said only recommend products or services you’re confident in using yourself. When it comes to marketing, we use HMDG for our own clinic.
[00:04:50] Katie Bell: They’ve proven to be exactly what you’d want from an agency. As a specialist, they understand the industry. They’re responsive and always deliver. We can’t recommend them highly enough. Head to hmdg. co. uk to find out more.
[00:05:04] Katie Bell: Hello everybody. Welcome to this week’s episode of the Treat Your Business podcast.
[00:05:09] Katie Bell: I am really excited this week because I get to spend the next half an hour with the fabulous Philippa. Now Philippa and me got to know each other, Philippa, 10, 10 years ago?
[00:05:21] Phillipa Aldridge: Nine, yeah, nine, 10 years. That’s crazy isn’t it? But
[00:05:24] Katie Bell: we first got introduced together, we’re going to talk a little bit about that aren’t we, about our kind of our journey around our business growth and some of the barriers that we’ve had and why we’ve got to know each other.
[00:05:35] Katie Bell: And Philippa is one of our coaches. In Thrive and Philipp, you are our mindset coach, aren’t you? You are somebody that comes in and sorts basically people’s shit out, I think is the best way to describe it,
[00:05:47] Phillipa Aldridge: basically. Yeah. Yeah. We don’t like to in a loving and caring manner, it. A
[00:05:51] Katie Bell: big hug. Absolutely. Yes.
[00:05:53] Katie Bell: So I’m really excited to welcome onto this week’s episode because for the first time, I think, Philippa, this episode is. I guess that, I’ve touched on mindset stuff, I’ve touched on us being the biggest barrier in our business growth and success, but I think this is the first time we’ve had a whole episode dedicated to it.
[00:06:13] Katie Bell: It’s exciting. A huge welcome.
[00:06:17] Phillipa Aldridge: Thank you.
[00:06:17] Katie Bell: Okay, let’s dive in because our listeners love That we are frank. We don’t talk loads of rubbish and fluff. We just get straight to the point. They often say that when they type their gorgeous reviews, they often say, we just love it, that they go away with really good action things from our podcasts and feel like they’re motivated and inspired.
[00:06:37] Katie Bell: So Philippa, we got to know each other 10 years ago because we we were both running businesses in the health and wellness industry.
[00:06:44] Phillipa Aldridge: And
[00:06:45] Katie Bell: we decided very early on in our. Journey as a business owner to invest in a coach, didn’t we?
[00:06:53] Phillipa Aldridge: Yes, exactly.
[00:06:54] Katie Bell: And that’s where we got to know each other. Yeah. We went, we went on a crazy few years together, crazy journey.
[00:07:01] Katie Bell: We had a lot of fun and we became very good friends. And, which is testament to why we can work together so well now. Yes. And why you can put up with me.
[00:07:10] Phillipa Aldridge: Why you can put up with me, my love.
[00:07:12] Katie Bell: But we recognize that we needed somebody to teach us all the strategy. We needed help with our financials.
[00:07:19] Katie Bell: We needed help with our forecasting and our plan and our business models. And, the way that we were changing our business model to move away from pay as you go and bring in programs and all of those kinds of things that everybody wants. We needed a marketing strategy, but what we quickly realized in our businesses, that we were actually the biggest barriers to how our business was going to perform.
[00:07:42] Phillipa Aldridge: Yeah. And I think it was amazing, wasn’t it? Because that course that we were on had that element of mindset to it that I don’t think either of us had ever factored into the equation. And I’d been, I’d be all at that point, I’d already been self employed for six years, but I’d, I had a franchise.
[00:08:02] Phillipa Aldridge: So I had sort of strategy support somewhere else. And when that disappeared, I recognized I needed more of that. But then I was suddenly this whole nother world opened up in the form of mindset work. And you know this story, but my business grew exponentially as a result of the mindset work that I did on it.
[00:08:19] Phillipa Aldridge: It was just crackers.
[00:08:20] Katie Bell: And you always laugh at me, Philip, and we can laugh at each other because we know each other so well, but I was this person 10 years ago, nine years ago, whenever it was, when we went into this coaching and I was like, I don’t need all this bullshit. I don’t need to talk about my mindset.
[00:08:34] Katie Bell: My mindset’s great. I’m fine. I just need you to teach me how to do my marketing and I’m just going to go and do it. And it took me a little while to be vulnerable with it and allow myself to recognize that, I was the biggest barrier because there was things that were coming up, imposter syndrome self confidence, self belief, all based on our past experiences and things that we’ve heard growing up, recognizing that for me to get to where I wanted to be, I had to change what was going on in my head and all my beliefs.
[00:09:07] Phillipa Aldridge: Yes. And I think it’s also as well, what is a really good point for anyone listening to this right now is the one thing that you think you don’t need. Yeah. More often than not is actually the thing that is going to give you the freedom and the success that you desire. Because our ego is clever and it will block us from doing those things, and you know that once you started doing that mindset work, bloody hell, things changed,
[00:09:36] Katie Bell: transformational yes, quickly,
[00:09:39] Phillipa Aldridge: yes.
[00:09:39] Katie Bell: And so then it became a point where I was like, and I fought it. I fought it hard for a while. And I was like, oh, I’ve got to do this mindset stuff and I’ve got to do all these things they tell me to do. I’ve got to work on my, my confidence and my self belief. And I fought it. And then when I just allowed myself to go, okay, I’m just going to throw myself into this and I’m going to see what happens.
[00:09:59] Katie Bell: And then the business started really taking off. That was the moment when I realized you can’t out strategy, what I would say, a faulty mindset. It’s not bad, it’s not poor, it’s not right, it’s not wrong, it’s just what I believed at the time, what my narrative was. And when I realized that I couldn’t just keep forcing my way through to, I couldn’t work any harder.
[00:10:23] Katie Bell: I couldn’t force my way to success. I had to embrace all of this kind of mindset stuff that you now do daily with our clients. Yeah. And I think the thing is for you, Katie, I think, because no one is ever going to be able to outwork your work ethic. Yeah. Don’t even try. Yeah. Don’t even try.
[00:10:46] Phillipa Aldridge: It’s like that Will Smith quote, isn’t it? If you’re getting on the treadmill next to me, I’m either winning or you’re getting off first or I’m getting off dead sort of thing, so yeah, however it goes. Yeah. But you recognized, didn’t you, that actually I’m doing all this work.
[00:10:59] Phillipa Aldridge: I’m getting all this strategy right. And I still can’t break through to that next level. And a part of you just then went, okay, all right, I surrender. Let me be vulnerable as it were. Let me look at this, and that is where all of the good stuff is when we truly get to know ourselves because we are our biggest barrier and that is it.
[00:11:23] Katie Bell: And a lot of our listeners. are the high achievers, the high performers, they’ve got an incredible work ethic. They’re what I call the work bees. They just graft. They just work really hard. And it’s what I had to, my biggest barrier to get over this was people thinking that I was lazy. If I took more time out of the business, if I stopped seeing clients, would people judge me would my parents think, because they gave me this work ethic, this incredible work ethic, which has got me, I’m massively grateful for it, but a part of me needs to recognize that that work ethic is not going to get me to the next level because basically I will just burn out.
[00:12:06] Phillipa Aldridge: Yeah, exactly. And I think that is a lot of the work that we do and I do with my clients and clients in Thrive, Is talking about the, how we have been brought up and how certain behaviors and beliefs have served us to a certain point. They’re not going to serve us to get us to evolve to the next level, but actually moving away from them is okay.
[00:12:27] Phillipa Aldridge: And we’re not being disloyal to family values and how we can deal with that and how we can speak to our family in a way that still soothes them, but doesn’t disrupt our journey. As it were.
[00:12:40] Katie Bell: Yeah.
[00:12:41] Phillipa Aldridge: And I tell the story about how my mom and dad ran their own business. They worked incredibly hard. That is where I got my work ethic from.
[00:12:48] Phillipa Aldridge: Yeah. However, if when I speak to my mom on the phone and she asks, how’s business going? If I don’t answer with the phrase, I’m really busy.
[00:12:57] Katie Bell: Yeah.
[00:12:57] Phillipa Aldridge: You can hear her having a virtual panic attack at the end of the phone. Yeah. And one day I just happened. I’m a big Angela Lansbury fan, right? I happened, it was Wednesday morning and I happened to be watching Murder, She Wrote.
[00:13:10] Phillipa Aldridge: Yes, okay, yeah, Wednesday morning I’m watching Murder, She Wrote. Brilliant. I told my mum, oh this morning I watched Murder, She Wrote. Oh my god, are you all right? Do you need money? Is the business okay? And I thought, Okay, I need to remember what my story is, what my mum’s story is and how the language I want to use around her to ensure that I build myself up and keep myself in a great place.
[00:13:35] Phillipa Aldridge: Yeah, and that’s what we work on as well, but it’s also not setting yourself up for that fall. Because again. Your ego is a trickster sometimes and it will set yourself up for that as well.
[00:13:45] Katie Bell: Isn’t it powerful that, and it was only through all the, through the journey and really, I read my I read more mindset books now than any other type of book because it is so powerful.
[00:13:57] Katie Bell: And when I’m in a place in the business where I’m like, okay, I need to go to the next level or something doesn’t feel right, or I need to change things. What I don’t go and do is read a book on the profit first model or a marketing book. I go and I look at my, like you, you’ve got a library full of books that you’ve read, you reread.
[00:14:14] Katie Bell: I go back to those and I think, okay, where do I need to, where do I need to relook? What do I need to reevaluate and maybe change my narrative around? Or what am I attracting? What stuff am I talking about that is, showing up in my environment because, what we big believers of the law of attraction.
[00:14:33] Katie Bell: Yes. Yes. And we know that when we are talking about being busy, you will attract more busyness into your life. So we call it being full, don’t we? We’re very full. Exactly. Day ahead. Because it just changes the, the feeling of that. Busy sounds negative, doesn’t it? You’ve never got any time.
[00:14:53] Katie Bell: Full has a more positive meaning towards it.
[00:14:57] Phillipa Aldridge: And then the language, the words that you use are either going to help or hinder you. And they are either, and they become a self fulfilling prophecy. I haven’t got the time. You will never find the time because your brain is going, okay, she hasn’t got the time.
[00:15:12] Phillipa Aldridge: She hasn’t got the time. I must show her evidence that she doesn’t have the time because that’s how it’s going to filter. This is 4 billion pieces of information hit your eyes every second. We only process 2000 of them. Yeah. It’s all based on our beliefs, the words, the thoughts that are running through our head at that time.
[00:15:29] Phillipa Aldridge: If you want to move forwards with something, change the words. Thoughts that you are thinking, and it makes a massive difference. Massive.
[00:15:38] Katie Bell: Yeah. And that is the, I would say that in itself, what you’ve just said there is the biggest reason why you have been such a success in your business and why I have been a success is because we have recognized that.
[00:15:54] Katie Bell: And you can’t keep, is it Albert, is it Einstein that says, doing the same things over and over again and expecting different results is insanity.
[00:16:03] Phillipa Aldridge: It’s Rita May Wilson who actually said it, but it’s attributed to Albert Einstein. Sorry. Did he just
[00:16:08] Katie Bell: take it off her? No,
[00:16:09] Phillipa Aldridge: I think it’s because somebody said that she should have, he should have said it.
[00:16:13] Phillipa Aldridge: It’s all these quotes, isn’t it? But it is, the definition of insanity is doing the same thing over and over again and expecting different results. And if you want something different, you’ve got to speak something different. Yeah. You’ve got to be something different. Yeah.
[00:16:26] Phillipa Aldridge: Yeah. And it starts with you. Not external stuff. It’s internally. And as soon as we start to, to realize that is what’s going to help you. But the thing is, and I, all of this mindset stuff, people say to me, Oh, that’s really obvious. That’s the thing. This is obvious. But our ego will block it from us because it doesn’t want change.
[00:16:52] Phillipa Aldridge: But the more evolved parts of us do want to change. They do want to thrive. They do want to fulfill our purpose. All of those things. Nothing that any, nothing that I talk about or teach or, share is actually rocket science. None of it is. Yeah. But actually we need to be reminded of it.
[00:17:12] Phillipa Aldridge: And this is why I think for both of us, when we were exposed to mindset work for the first time, it was like, wow, but we needed that coach there to be able to hold our hand along the way, and say, this is what it’s like. Just so that we have support, because change can be scary for a part of us.
[00:17:30] Katie Bell: Absolutely. And
[00:17:31] Phillipa Aldridge: that’s okay.
[00:17:32] Katie Bell: And the whole principle of new level, new devil, like people think with mindset. Don’t that. And I was this person, I like to be really honest on this podcast and really transparent. I fought it ’cause I thought it was for weak people. And that was my belief.
[00:17:47] Katie Bell: Of course it’s not true. That’s a ridiculous belief. However, that’s what I thought. So then I got over it. I got over myself. Then I started getting into it and I was like, okay, this is amazing. I did this mindset shit for a bit. I was like, okay, making money, business is going great. And then I thought we could just stop.
[00:18:05] Katie Bell: Cause I was like, I’ve done it. I’m, I’ve ticked that box. I’m really confident. I know what I’m talking about. I’ve not got that imposter syndrome going on anymore. I am good. And then when my business was needing to go to that next level, other stuff kept coming back, like new things. New beliefs, not new as in I’ve never had them before, thought I dealt with all of it.
[00:18:28] Katie Bell: And I thought, me being ticked box. I’m like, can’t be doing anything for too long. I want to just move on to the next thing. I just thought that I was done with it. And actually, new level, new devil is for you to go to that next level, there is going to be new things that crop up and get in your way.
[00:18:43] Katie Bell: You will always be your biggest barrier.
[00:18:46] Phillipa Aldridge: Yeah, you are an onion. You’re going to peel one layer, it’s going to be great for a bit, but then there’s going to be another layer that needs peeling. There’s always going to be something. But also it’s recognizing that sometimes you will have processed one story or one piece of programming to a certain level, which will propel you forward.
[00:19:05] Phillipa Aldridge: And then, it may come back again. And I think that’s really important because imposter syndrome can come back at every single level. And you can be taken back to being that person, who was standing on a stage and was thinking, I shouldn’t be standing here singing. Why am I standing here singing?
[00:19:21] Phillipa Aldridge: I’m only standing here singing because, Ms. Mrs. Leverett felt sorry for me, I’m taking myself back to primary school here, all of those sorts of things. But it’s recognizing that story then becomes an amazing sort of barometer for you of, Oh, that story’s come up.
[00:19:37] Phillipa Aldridge: That’s interesting. Oh, that means my ego is triggered. This is exciting. I’m on the cusp of something here. Yeah. Nice. So I get excited and. I have to explain this to the Thrive clients, my clients, all these beautiful people that I work with while they’re sitting there crying or getting angry with themselves or just being completely like, I can’t do this anymore, blah, blah, blah.
[00:20:00] Phillipa Aldridge: It’s oh, I’m excited about this. This is good. This is juicy. Tell me why. Tell me why. Yeah, let’s get into this because this means your ego is really getting in your way and I want to know why. I need you to
[00:20:11] Katie Bell: give it the time. Yes. And not walk away from it, even though it feels massively uncomfortable.
[00:20:17] Katie Bell: And the clients that we’ve worked with Philippa over the years and thrive. The transformations that we have seen are, we cry all the time. Don’t worry. We are,
[00:20:25] Phillipa Aldridge: yeah.
[00:20:25] Katie Bell: Highly emotional people. And we are fine with it. But we are cool with it. We’re cool with it.
[00:20:30] Katie Bell: ’cause we genuinely care. It isn’t just about coming, being coached, whether it’s Thrive, whether it’s somebody else, it doesn’t matter, but it’s about when people get out of their own way and deal with some of that shit that’s been going on for years and years. It just like they become different people.
[00:20:47] Katie Bell: They become just the most incredible business owners. And it’s not because we’ve suddenly given them this whole revolutionary business strategy that nobody’s ever talked about before. It’s just that they’ve got out of their own way and they’ve dealt with all of that stuff that might’ve been going on for years and years.
[00:21:05] Phillipa Aldridge: And it’s also the, a part of them then gives another part of them permission to be their truest selves, to actually go, yeah, I really want to do this, or I really want to do that. And that’s okay. And that giving permission of letting go of other people’s expectations and their perceived expectations, that they should have a business that looks like this, that does this, that does that did.
[00:21:33] Phillipa Aldridge: It’s your life. It’s your business. Do it your way. And it’s so freeing. It’s just, it’s for me, you see the weight lift from their shoulders. And you actually see their chest, as it were, open up. You can see their heart opening as they suddenly are then like open to all the possibilities that they can actually be themselves.
[00:21:58] Phillipa Aldridge: And their truest selves, not their best, their truest. And I think that’s really important that this is not about us saying you have to have a certain mindset to be a certain way. Duh duh. This is about finding out who you are because the ego doesn’t want you to do that. The ego wants you to conform, to be like everybody else because it wants you to survive.
[00:22:21] Phillipa Aldridge: But actually, the whole point of this is we want to help people to thrive. And that’s about getting to know yourself and love yourself, all parts of self, even if you’re a highly sensitive person, even if you’re a crier, you embrace it. That’s who I am.
[00:22:36] Katie Bell: Yeah.
[00:22:38] Phillipa Aldridge: And that’s okay. You
[00:22:38] Katie Bell: can’t hold that back.
[00:22:40] Phillipa Aldridge: You cannot hold that back. No. No. And, but this is why people get, this is why people burn out. This is why people get disillusioned. They fall out of love with their business. And I think for both you and I, we are so passionate about doing this because we are invested in our client’s success. We genuinely want them to succeed because we are aware of the fact that the clients they help need them.
[00:23:05] Phillipa Aldridge: There are people out there suffering because. Clinic owners can’t get out of their own way to show up as their truest selves and say, Hey, I can help you with that. Or Hey, don’t worry. There’s things we can do. And they think, Oh, I can’t do that. So what will people think of me? Yeah. But while you’re doing that and hiding, there are people suffering the ripple effect.
[00:23:28] Phillipa Aldridge: We’re invested in the ripple effect.
[00:23:30] Katie Bell: And that is why, Thrive is here. Thrive’s mission is to help people on a global scale, improve the health and wellness of the world on a global scale, because we can’t do it just you and me. But if we assist loads of business owners to do it, they then go and make a huge difference to their community of people.
[00:23:49] Katie Bell: And like you say, that ripple effect, you put that pebble in the pond and you watch those ripples. And that is the difference that that we’re making, but that the difference, the business owners who do invest in themselves. Even though it’s really scary, I do get out of their way when I deal with some of this really deep, embedded stuff.
[00:24:09] Katie Bell: I know loads of my stuff comes from primary school. Loads of it, but it’s only through working with coaches that’s allowed me to bring that to the surface and deal with it that has enabled me to then step into that next level in business.
[00:24:25] Katie Bell: Today’s episode is sponsored by Jane, a clinic management software and EMR. The Jane team knows that when your workday is spent providing care to your patients or your clients, It can feel like there aren’t enough hours in the day for the rest of your admin tasks. This can mean scheduling appointments become after hours tasks, turning what should be restful evenings into extra long workdays.
[00:24:47] Katie Bell: That’s why Jane has designed user friendly online bookings so you can give your patients the freedom to book their appointments at their own convenience. Patients can also manage their appointments, fill out intake forms, and enable SMS and email reminders from their secure online portal, which saves you from having to do it manually.
[00:25:04] Katie Bell: To see how Jane can help you reclaim your evenings and weekends. Head to the link in the show notes to book a personalized demo, or if you’re ready to get started, you can use the code THRIVE1MO at the time of sign up for a one month grace period applied to your new account.
[00:25:19] Phillipa Aldridge: And I think for some people listening to this, it might be, oh crumbs, I don’t want to build, bring up what I, what happened at school. Geez Louise, I’ve got rid of that. But also the beauty of mindset work is you make the choice of how deep you go. That is important. A good mindset coach is not going to get a spade and dig deep straight away.
[00:25:42] Phillipa Aldridge: They’re going to let you lead the way. And some of the people that we have on Thrive, obviously, I, we have really great relationships with them. And now we can say stuff. Things to them, and go straight for it because we haven’t got time to waste, but because we’ve taken time to build a relationship.
[00:26:00] Phillipa Aldridge: So mindset coaching is, in my opinion, yeah, the thing that is going to set you free. Yeah. That is going to give you the success that you want. But it’s also for most business owners, the thing that they avoid. because a part of them knows it’s going to lead to that success. And a part of us does fear success.
[00:26:20] Phillipa Aldridge: But it’s also important to know it’s your journey on the mindset journey. It’s, it, you don’t have to go deep straight away. We take your time. Some people say to me, this is making me think about something about school, but I don’t want to, I don’t want to look at that now. Cool. We won’t look at that now.
[00:26:36] Phillipa Aldridge: You tell me when you’re ready. Yeah, that might take another couple of sessions and then they go, last time, a couple of weeks ago we spoke about that school thing. I’m ready now. I want to go there. And that’s okay. Okay. Then that’s very important that it is led by you with some very interesting questions.
[00:26:54] Phillipa Aldridge: from me, as it were.
[00:26:56] Katie Bell: Yeah. You just love it.
[00:26:59] Phillipa Aldridge: I do love it. I do love it. It is my zone of genius. Definitely.
[00:27:04] Katie Bell: Absolutely. So for our listeners who they may be in a position where they were like me 10 years ago, who thought mindset was a load of fun. whatever. And they weren’t, they’re not going to be allowing themselves to be vulnerable to look at it.
[00:27:20] Katie Bell: Or they might be listening to this thinking, actually I’m really resonating with this because I’m exhausted. I’m burnt out. I’m a people pleaser. I’ve got massive imposter syndrome. I don’t truly believe in my own what I do. I don’t feel like I’m in charge of what I’m worth. I’m giving away free things.
[00:27:38] Katie Bell: All of those things that are showing up in their business comes from inside. So what would be, because we love to give, we love to give kind of value on this and we want people to go away and have a real kind of takeaway from it. What would be some of your kind of top tips or things that people can really work on?
[00:27:59] Katie Bell: If they’re new to it or maybe they’ve done it before and they just, they’ve just got off the wagon and they need to refocus. Yes.
[00:28:05] Phillipa Aldridge: Cool. So first thing is reconnect with why you do what you do. The emotional connection. is important. And when I say why, not, I do what I do because I’ve got a degree in it.
[00:28:20] Phillipa Aldridge: Yeah. I do what I do because, I’ve got a mortgage to pay. Why? Why are you doing that? Why are you helping the people that you are helping? And I would advise you to just write at the top of a piece of paper, why do I do what I do? And then just allow yourself to free flow with the writing. And when you come to a sort of halt, as it were, ask yourself again, why is all of that important to me?
[00:28:47] Phillipa Aldridge: And just keep being curious with why. Is it because, you, Perhaps you saw a family member in pain, and you never wanted them to be in pain. Perhaps it was because you’ve suffered injuries because you did lots of sport at school and you never want a young person to go through what you did.
[00:29:02] Phillipa Aldridge: Perhaps it’s because actually you really enjoy working with people and it really lights you up. And the thought of having to work in an office sitting at desks makes it makes you feel sick. Why do you do what you do and really connect with that and keep digging deeper and reminding yourself of that?
[00:29:19] Phillipa Aldridge: And also know that When you’ve written it, it’s version one. It’s not done because it will evolve over time. So that would be my first tip. The other tip would be to, I invite you to start using the phrase a part of me rather than saying, I am busy. If you’re not on board with changing the word busy to full, yeah, I invite you to start using the phrase, a part of me is busy.
[00:29:46] Phillipa Aldridge: Yeah. A part of me feels like I can’t do this. A part of me feels that I’m not good enough. A part of me thinks I don’t have the time. When we say I, we are leading with our ego. And our ego is not going to lead you to change. If you use the phrase, a part of me, that allows for another part of you to think something else.
[00:30:07] Phillipa Aldridge: Yeah. So that starts the journey really easily. The other thing that I would say, if I is that. you need to get it out of your head. If you’ve got stuff washing around, like you think you’re not good enough, you’ve got to get it out of your head. You either write it down, yes, or you can use a dictation, yes, so you can use the Otter app.
[00:30:27] Phillipa Aldridge: Big fans, we’re big fans of the Otter app here and just speak out. I am someone who does a lot of speaking out because I’m a My brain thinks much faster than my hand writes or I can type. So I do a lot of that because you’ve got to get it out of your head. While it’s in your head, it’s just swirling around.
[00:30:45] Phillipa Aldridge: You’ve only got one perspective. Now, obviously another way of getting that out is to talk to somebody about that. And if anyone’s experienced mindset work or talking therapies or anything, you will know, but just talking it out sometimes you go, Oh, Why am I thinking that? Actually, that’s not true. I can see where I want to go now.
[00:31:03] Phillipa Aldridge: It’s that simple because when you say it, you hear it, you process it through your auditory nerve, you gain a different perspective. If you write it down, you see it, you process it through your optical nerve, you get a different perspective. So get it out of your head. So three tips so far. Why? a part of me, get it out of your head.
[00:31:24] Phillipa Aldridge: And just two more, because, I’m an over giver. And I’m okay with that. There’s a lot of me that gives. I like to give. I’m glad they can’t see our faces. That’s all I can say. Here’s is remember to celebrate. If there’s no carrot at the end of the stick, a part of you will start to lose the love for what you do and resent it.
[00:31:43] Phillipa Aldridge: So remember to celebrate, whether that be a happy dance, whether that be by yourself, a bunch of flowers, whether that be going out for a meal, it doesn’t have to be anything big, but it has to have the intention of celebration. And then the last thing, and this is one of the things that Katie and I have spoken about, is remember to do the thing that de stresses you.
[00:32:03] Phillipa Aldridge: Remember to do the thing that sort of clears your head, as it were, whether that be, you might be someone who does jigsaws, you might be somebody who runs, you might be somebody who sings in a choir you might be somebody, I suddenly thought of weaving. I don’t know why weaving, but that came to mind, the grief, but whatever it is, because we know, don’t we Katie, with our Thrive clients.
[00:32:29] Phillipa Aldridge: The first thing that goes normally is the thing that is the, is their de stressor. Yeah. There’s a, a couple of guys that I’ve been speaking to. What’s changed recently? Oh, I haven’t I haven’t got time to exercise. There you go. That’s why. Get that exercise back in, things will become clearer.
[00:32:47] Katie Bell: And it’s interesting, isn’t it, that is the, we soon, even as health and wellness professionals, We still can be the people that don’t focus on our health and wellness at all. And part of us have to, has to we have to demonstrate energetically to our clients the importance of looking after your health and wellness.
[00:33:08] Katie Bell: If you want people to invest in their health and wellness, and you can’t be that person that is selling an amazing postnatal rehab program, if you yourself are not doing anything about your own postnatal problems. You have to, and don’t you, energetically, you have to be saying, you know what, it’s really important.
[00:33:29] Katie Bell: And my exercise for me, Philippa, if we’ve ever been away together, we went to Spain, didn’t we, for a wedding. And the exercise for me is non negotiable. I will be that person that gets up and goes to the gym.
[00:33:41] Phillipa Aldridge: I can see you coming out of that gym that didn’t have air conditioning as well.
[00:33:47] Katie Bell: I’m still hot now.
[00:33:48] Phillipa Aldridge: Still hot down there. Yeah, exactly. But that’s it’s so important. For me, my non negotiable is my garden. Yeah. I have to spend time in my garden every single day. Just pottering. Yeah.
[00:34:02] Katie Bell: Bit
[00:34:02] Phillipa Aldridge: of deadheading. I have to be with nature. It’s massive for me. And if I don’t get that, then things will start to slide.
[00:34:12] Phillipa Aldridge: Yeah. And that’s really important, but it’s part of my mindset work. So we all have to remember. So it’s those five things. Why a part of me, get it out of your head, remember to celebrate and find your thing and do that thing that you de stresses you or clears your head or is the thing that when you’ve finished doing it you feel, may feel exhausted but you also feel like it’s a metaphorical sigh of relief as it were.
[00:34:44] Katie Bell: And do you find, Philippa, when you’re in your garden deadheading or? Maybe when you’re weaving.
[00:34:51] Phillipa Aldridge: Weaving? I don’t know, I don’t even weave! Exactly! Can you imagine what I would do with weaving, Daisy? There would be knots and everything.
[00:34:59] Katie Bell: It would be awful. But, when you’re deadheading in your garden, you’re spending time in nature, when I’m running with the dog, when I’m in the gym, whatever, that often is, do you find like your head, your conscious brain is processing a load of stuff?
[00:35:14] Katie Bell: It might be thinking about business, it might not. I don’t know. And that can often be the time when you get that breakthrough. You get that moment of, oh, okay, I’ve just realized what I need to do about this. It’s clarity. It’s clarity. Do you remember, and he won’t mind me mentioning him on this, Chris.
[00:35:30] Katie Bell: Our fabulous platinum member. He is very much like me, isn’t he, in terms of his energy. And we did a clearing session on our retreat, didn’t we? Four months ago. Chris has got a pen, he’s itching his ear, he’s scratching his knee, he’s moving around in his seat. Up is down, his eyes are closed, his eyes are open.
[00:35:46] Katie Bell: And for him, meditation and clearing is a real challenge, as it is for me. And I was very open with that. But Chris had this moment because we asked him to stop and be still, and do whatever felt natural for him in that moment. You were taken through a guided meditation. Meditation where you were talking and we finished it and half people have fallen asleep.
[00:36:10] Katie Bell: Hilarious. Some people were asleep in a way, but that’s okay. That was part of it. Some people had just had that moment of being able to stop and get themselves off the hamster wheel. But Chris had this massive breakthrough about how he was going to pull himself out clinically of his business.
[00:36:28] Phillipa Aldridge: Yes. It was just, and that is it, isn’t it? The magic is found in the pause. As a meditation teacher, I’ve, I come at it from a scientific point of view. Yes. And I’ve worked with people of all ages. And when I had my fitness business, I did it with my ladies in my fitness business as well. And some of them would say the best part.
[00:36:54] Phillipa Aldridge: was the pauses between the breath. That’s where they felt the most at peace. That’s where they found clarity. That’s where, and I had a lot of older clients as well. Some of them would actually remember stuff that they had been desperately trying to remember for ages. They found it in the pause. And yet a part of us will say that the doing is what’s going to give us That clarity, but actually it’s the pause.
[00:37:22] Phillipa Aldridge: And we also had, didn’t we had people who found themselves coming awake, leaning to one side, and they realized that actually their body was trying to subconsciously tell them something and so many different things that can come from that pause.
[00:37:36] Katie Bell: And that is one of the most, the biggest challenges I, a part of me still struggles with, I reckon I’m up to six minutes.
[00:37:46] Katie Bell: meditation.
[00:37:47] Phillipa Aldridge: And that’s okay. That’s okay.
[00:37:49] Katie Bell: That’s all right. I listen to a lot of subliminals. That’s how I process things, how I de stress. I, I do meditation. I don’t do it consistently because I have other ways of managing what I need to manage, but I do have pauses. And I think in all of the years of me being this, constant sort of high drive work ethic, et cetera, when I’ve been away from the business, I remember going away three years after my physiotherapy wellness clinic opened and I decided I was going to take a mini retirement because I thought, do you remember?
[00:38:21] Katie Bell: I thought, why am I going to wait till I’m like 65 or what? Probably now about 80 by the time any of us can retire, but whatever. Why am I going to wait till then when I’m cropped to, to enjoy? No, I’m going to do it now. So I made a commitment to have a month out of the business. And it was massive because I was clinically very busy, so it was very difficult.
[00:38:40] Katie Bell: Now it would be super easy for me to do, but it is a big challenge. I was going to not earn any fees for a month. I had to let go of control. To do that, I had to take myself across the world because I needed to be in a different time zone so that I couldn’t really control anybody on the other side. And for, I know, I’ve got problems, but we know that.
[00:39:02] Phillipa Aldridge: It’s not a problem. It’s a beautiful part of your makeup.
[00:39:06] Katie Bell: I’m a control enthusiast, as you’ve told me many times before. But what happened was quite unbelievable because we made more money in that month than we had ever made in the business. And I didn’t see a chuffing client. So it just shows that by stepping away, I had to set myself a big goal.
[00:39:30] Katie Bell: It had to not be, I’m just going to take a week off or two weeks off. I needed to come away. But that pause allowed me to restructure, reframe, have space. I couldn’t creatively think about how I wanted to move the business forward because I was just so in it. I was going from back to back clients and our listeners will really resonate with that.
[00:39:48] Katie Bell: So it is up to the importance of the pause. And understanding that nothing bad is going to happen if you take a day out of your business.
[00:39:56] Phillipa Aldridge: And I think some people will say, I can’t afford to take a day out of my business. Yeah, actually you can’t afford not to take a day out of your business because while you are still in it, you are going to stay at that level.
[00:40:13] Phillipa Aldridge: Nothing will change until you become the observer rather than the participant of your business. Nothing will change. It’s so huge.
[00:40:25] Katie Bell: It’s so good. You’re so good.
[00:40:28] Phillipa Aldridge: It is good. But the whole thing is good. It is. It’s like dream team, man. Dream
[00:40:32] Katie Bell: team. We are the dream team. And if you’ve never seen me and Philippa live at an event, it is an absolute joy, isn’t it?
[00:40:38] Katie Bell: We are. We are awesome. We are awesome.
[00:40:42] Phillipa Aldridge: We are we are very different people. But, we love each other dearly and we compliment each other. And I think that’s where the magic is. That’s where the magic is. And
[00:40:50] Katie Bell: that’s what we do differently, isn’t it? And I am I love to be bold and proud enough to say that is what makes us different.
[00:40:58] Katie Bell: We recognize that we can’t just teach you, Retention schemes and email marketing systems and Facebook ads and all that boring stuff, we have got to focus on you as the business owner.
[00:41:10] Phillipa Aldridge: Yeah, totally. Because it starts with
[00:41:12] Katie Bell: you. It starts with you, absolutely. And this has been an utter joy. And we have, I know we’ve gone, I was trying to be strict and say it needs to be 20 minutes.
[00:41:20] Katie Bell: What planet did I think we would have to talk for 20 minutes? Ridiculous.
[00:41:24] Phillipa Aldridge: Might have to do part one, part two. Yes,
[00:41:26] Katie Bell: do that. So you’ve got to come back. You’ve got to come back on this podcast because people will go wild for this stuff. And you are
[00:41:33] Phillipa Aldridge: Thank you so much for having me. A fabulous human.
[00:41:35] Katie Bell: Philippa, if you have your own coaching business, Hold My Hand Coaching. Yes. And you obviously work within Thrive and you are a very integral part of our business. If people want to have a bit more Philippa time, if they want to reach out and be a part of your community, how can they do that?
[00:41:50] Phillipa Aldridge: So I have a free Facebook community. So it is the Fitness and Wellbeing Business Mindset Hub. Really nice short name, but it does what it says on the tin. Yeah. So do come and join me in the fitness and wellbeing business mindset hub, where it is filled with fitness and wellbeing business owners who are working on their mindset because they know that is the thing that is going to propel them forward.
[00:42:14] Phillipa Aldridge: Amazing. And
[00:42:15] Katie Bell: we will pop that link in the show notes. Fabulous. Thank you. We’ll make that happen somehow. I dunno how that happens, but I will make that happen. Philippa, thank you for your time.
[00:42:25] Phillipa Aldridge: Thank you. Thank you for being here. Thank you. And
[00:42:26] Katie Bell: thanks for listening everybody. Please, if you can, I would love, love, love if you could just share whatever you meant to do.
[00:42:33] Katie Bell: Review rave, put some five stars against us because it really helps other business owners. like you and get benefit from this fabulous content. Thank you for listening to Treat Your Business with Katie Bell, the podcast that tells you what you really need to hear and know when it comes to running a successful business in the health and wellness industry that gives you the time, money and freedom you are wanting.
[00:42:56] Katie Bell: For access to our free workshops on how to get more clients in your business, how to make more income in the next 30 days. And to get more time back in your business and life, head to our free Facebook group today, Treat Your Business, or head over to thrive businesscoaching. com. All of the links are available in the show notes.