You can’t out train a poor diet… the same goes for you in your clinic

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[00:00:00] Katie Bell: Helping you find a better way. I am really excited to be interviewing Jo Turner this week from Mehab. Jo is a physio of more than 20 years and she’s a co director of a physio clinic and most of Jo’s career has been spent in MSK. She’s got a special interest in pain management and movement based approach to rehabilitation.

[00:00:22] Katie Bell: But more recently, Jo has trained as a life coach and I’ve met Jo on a few occasions through our connections and our work with PhysioFirst. And Jo is really bringing lots of I guess her roots as a therapist , allows her and enables her to support clinicians and be really compassionate and an advocate for positive change within our culture in healthcare.

[00:00:51] Katie Bell: Jo talks a lot in today’s episode about me have been born out of, partly out of anger because as a clinician years, Jo was Jo is, and was, and still is, tired of seeing great people like you undervalued and undervaluing themselves. And it’s really hard to create that meaningful change, but we’ve got to start somewhere.

[00:01:13] Katie Bell: So without further ado, let’s introduce Jo.

[00:02:02] Katie Bell: Jo, welcome to the Treat Your Business podcast. Hi, Katie. Thank you so much for being here. I’m so grateful that you’ve given up some of your very precious time to share. We’ll just share some amazing value with our listeners and talk to them a little bit more about what you do and how you can support our clinic owners, work through some of their, some of the stuff that’s going on in their head, and how that impacts their business growth, their business journey.

[00:02:27] Katie Bell: So Jo, a huge welcome to the podcast.

[00:02:29] Jo Turner: Thank you. Great to be here. Thank you.

[00:02:32] Katie Bell: You are welcome. Okay we talk about this clinic success tree and we talk about like the roots being the clinic owner’s performance, that what we use the word like mindset, limiting beliefs, things that are going on in their head that can serve or impede really their performance within their clinic and their, their business growth.

[00:02:52] Katie Bell: We talk about them like the trunk of the tree as like their master plan and their growth plan and what they’re aiming to achieve. And a lot of what you talk about, Jo, really aligns with those two things, doesn’t it?

[00:03:04] Jo Turner: Yes, particularly the roots section. Yeah, that mindset stuff. Yeah. Which actually I, apologies when I heard you describe your tree, I think I got it the wrong way around.

[00:03:12] Jo Turner: I was thinking your roots was your strategy and then the trunk was the mindset, but I prefer it your way because yeah, I think that is really foundational. And the strategy is fairly pointless or it’s not pointless, but it becomes difficult to enact. I think if that mindset root stuff isn’t in place

[00:03:30] Katie Bell: Yeah, so you, I know Jo, you you’re a physio by trade, you co own a few clinics.

[00:03:35] Katie Bell: So you come from a place of really knowing this, walking the walk, talking the talk, and seeing and talking to a lot of clinic owners, a lot of physios in the industry who have We’re seeing more and more struggle with the mindset side of stuff and it’s becoming talked about more. I think five years ago, 10 years ago, we just focused on strategy, didn’t we?

[00:03:57] Katie Bell: We just, for me, fixed all the branches in the hope that we would get more time, more money, more freedom, more energy, and everybody’s been becoming unstuck. So we’re much more focused on looking inwards. To see what’s going on.

[00:04:12] Jo Turner: Yeah, I agree. And I think I’m always interested in people. That’s why I went into the clinical world and I’ve spent quite a lot of time thinking about clinician story, not just physios actually.

[00:04:24] Jo Turner: I’m quite intrigued by people that go into medicine and all sorts of other healthcare industries. But obviously you can’t generalize and not everybody comes from the same background. But I think. There’s a thread that probably most, if we talk about physios for now, for the sake of this podcast, most physios probably either did quite well at school, or they, perhaps even if they did qualifications later, they had to work pretty hard for them and had this sense that they had worked quite hard.

[00:04:55] Jo Turner: quite hard or just some, there was someone that was pretty well equipped to go out into the world. You might have been at school alongside people who were going for things like law perhaps medicine as well, the kind of grades you were probably achieving or your aspirations were probably similar.

[00:05:10] Jo Turner: And I think, at school you Consciously or otherwise start to create this idea of a trajectory, don’t you? And then you go into physio. I think there’s this period where you’re very happy to be a rookie and you’re just starting out and it’s all very exciting. And I know this isn’t a clinical conversation, but.

[00:05:28] Jo Turner: I think alongside that kind of perhaps the flattening out of the curve of, Oh, I can get everyone better and fix everything. And I’m just going to get this wonderful sense of getting everybody better all the time. All this, all my altruism fed. I think you also start to get this, Dawning realization that there’s a ceiling earning wise on the industry that you’ve gone into.

[00:05:50] Jo Turner: Maybe at that point, your contemporaries are starting to fly in other industries. And I’ve had a lot of people that, they struggle to admit it, but in coaching, they’ve said, God, people at school who were on a par with me, why are they earning three times as much as I am? They know more intelligent, they know more savvy, what’s going on here, particularly if you’ve gone into.

[00:06:09] Jo Turner: Private healthcare. So I think there’s an expectation side of it. I think there are huge issues, probably, possibly the biggest issue is that most of us start off in the NHS in a public funded service, which, you go to a party, tell someone you work for the NHS and you’re a physio, it’s almost rub a stamp on your head, you’re a good person, well done.

[00:06:29] Jo Turner: And that’s really seductive and it’s comfortable and it feels great. And it’s really hard to shed the, I’m going to say shackles off because that makes it sound really bad. It’s not a bad thing, but I think it’s a really hard move to then take that mindset into a business where you’ve suddenly got to a generate clients and you’ve also got to charge according to what you feel like is a fair compensation for the work you’re doing.

[00:06:57] Jo Turner: And I think, people struggle with this. What feels like a mismatch and the thing they really struggle with is saying that it feels like a mismatch because you don’t do that, do you? You went into physio cause you’re a good person. You want to get people better. You didn’t go in for this for the money.

[00:07:10] Jo Turner: How many times do you hear that? You don’t go into physio for the money. Yeah, that’s accepted wisdom. What if you actually need some money because you’ve got a mortgage and you’ve got kids and maybe they’re going to university. And so I think we get ourselves all tied up in this really difficult Scenario, and we really struggle to admit what’s going on for us because that’s bad.

[00:07:31] Jo Turner: That doesn’t fit the kind of persona that we’ve become so comfortable with. And I think, I’m going for it here, Katie, I think we are, we’re quite full of judgment as well. I think we have. I think there’s a lot of ethical and moral judgment about what you can charge people. And then I think we can be quite judgy about people in other industries.

[00:07:53] Jo Turner: Almost like if you charge a certain amount for what you do, then you’re automatically a bad person. Lawyers are often the easiest one to go for, but it’s almost there’s this unwritten rule that obviously lawyers do go in it for the money and they’re not. You can’t just take it for granted that a lawyer is a nice person, but if a lawyer is a really nice person, just happens to make quite a lot of money.

[00:08:13] Jo Turner: It gets, we conflate lots of things that aren’t actually really related to each other, don’t we? And then my final point is, I think, We can get into that scarcity mindset and we don’t know when to stop. And I can totally relate to this. I remember being a young mom, feeling like there was always just about enough coming in, but I just had to keep working harder, keep thinking and thinking of ways to try and make more money per hour so that more money was coming in.

[00:08:44] Jo Turner: And I just, I got into that treadmill. I wasn’t bad at doing it. I was quite innovative. I was quite good at thinking outside the box, but I realized at some point you have to realize when is, or have to work out what is enough for your lifestyle, because otherwise there’s no end. You get to the point.

[00:09:01] Jo Turner: Which you hadn’t even set for yourself and registered anyway, but you haven’t realized you’ve got there and you’ve still got this feeling that you are in scarcity and there could be more. And then, life goes by and there’s a lot of things you’ve probably missed because you were just chasing.

[00:09:16] Jo Turner: So I’ve thrown numerous concepts at you there, but that was a bit of a download, but I guess that’s my thoughts as to some of the reasons I think we get into this state where we really struggle with who we are in the industry that we are with the ceiling, which we perceive to be on our income. And perhaps with not too many ideas about what to do about it.

[00:09:37] Jo Turner: And an awful lot of people come to me for coaching I don’t know, maybe half, three quarters of the way through their career or. Perhaps where they, that’s where they perceive themselves to be really with variations on a theme of, is this it? Is this what I want to do for the next 20 years? Does this feel fulfilling?

[00:09:56] Jo Turner: Does it earn enough? Do I still find it fun?

[00:09:59] Katie Bell: And they’re big questions. I think this, you have in that five minutes, six minutes really summed up what I hear so many clinic owners talk about. And I think what’s really important is that you can’t out strategy. Let me just call it a faulty mindset.

[00:10:17] Katie Bell: I’m not judging whether it’s good or bad or, better or worse, but it’s the whole, you can’t out train a bad diet. I always think it’s exactly the same. If you’re. When clinic owners come to us and come to you, Jo, they’re often in that place of, if I just do more and I just keep going and I just keep working.

[00:10:36] Katie Bell: And so one day that’s, this is gonna be it the money’s just gonna start flooding in and I’m gonna start feeling great about myself, gonna have all this time. And it never happens. And as you say, Jo, they often keep chasing for the next thing. But it’s that moment where you almost come off that treadmill and look at inwardly at yourself and think where has all this come from?

[00:10:57] Katie Bell: I always think about your pricing model in your business your business model itself, how you market yourself, how visible you are is based on how you feel. About yourself, how you value yourself, your mindset, your confidence, your belief systems. And so it’s absolutely crucial we start there.

[00:11:17] Jo Turner: Yeah. Yeah. And I think if you want to

[00:11:20] Katie Bell: change what we see in your business.

[00:11:23] Jo Turner: Yeah. And I think probably the first place, or not the first place, a place I often go with clients is self compassion. And. For me, the definition of self compassion is acceptance, and it’s acceptance of an awful lot of things. If you’re talking purely about self acceptance, then I think it’s often accepting the parts of yourself that perhaps you don’t feel are perfect, or maybe you even feel are unacceptable and within the context of running a business, that might be your proficiency as a clinician.

[00:12:00] Jo Turner: It might be your proficiency as the person that manages the numbers. It might be your proficiency at the person who defines strategy. It’s, it’s essentially self knowledge acceptance of the bits, which, maybe are not your forte. And then crucially it’s acceptance of the bits that really bloody are your forte.

[00:12:18] Jo Turner: And Accept those, start shouting about them, do more of them, do less of the things that you’re not so good at. Find other people to do those things that you’re not so good at. And really start to back yourself and believe in yourself. I did a live this morning on my Facebook group, because I was full of the, all the sport over the weekend and had been observing Alcaraz and the Spanish team.

[00:12:43] Jo Turner: And, I thought they, the overriding sort of underlying theme with those in the individual in those teams with the absolute self belief and commitment to just go for it and to take risk, that takes a huge amount of self awareness and self compassion, self compassion for when you fail or self compassion for when you really shout about how great you are and when you do something brilliant and you celebrate, but those kind of things are, they’re not always the go tos for, clinician mentality, there’s a lot of, must do everything really well.

[00:13:17] Jo Turner: And if I don’t do something well, I need to really take myself to task and go and do another course. And I’m rambling here, Katie, I’m not answering the question that you Presented to me, but I think you’re right in that this stuff really gets in the way and we forget what the business was supposed to do.

[00:13:36] Jo Turner: So if the business was supposed to create, I don’t know where. 500k year income and help us to live in such and such house and drive in such and such a car. That is fine. If that’s your thing, then great. You’re going to have to design your business a certain way to achieve that. If that isn’t your thing, there will be other things that are really important to you and you need to start with those and then work backwards.

[00:14:02] Jo Turner: If you know where you want to live, where you want your kids to go to school, what supermarket you want to shop in, what Good causes you feel passionate about. Those things will create a scenario that makes you realize what your business needs to provide for you. And almost no more, no less, I think.

[00:14:21] Jo Turner: And then when you put it in those terms, it doesn’t become about ethics and morals, it just becomes about life.

[00:14:27] Katie Bell: That’s great that you said that Jo, because when we talk about going back to our tree analogy, the trunk, what I call like the master plan, is The strategies, the growth plan is the numbers. But before all of that can be put in place, we ask the questions, which are, what car do you want to drive? What house do you want to live in?

[00:14:48] Katie Bell: Why do you want your kids to go to school? What, how many holidays a year do you want? How much extra income do you want in a month? Do you, how many hours do you want to work? What does that look like to you? Do you want to work evenings, weekends? Because to live your perfect life, whatever perfect is to you, you’ve got to actually just think that through, haven’t you?

[00:15:04] Katie Bell: And then we reverse engineer that into. How does your business facilitate that? Rather than come up with a business idea, start it, create a monster and feel like your life is then just being shoehorned into the bits around it.

[00:15:20] Katie Bell: It has to be the other way around, doesn’t it?

[00:15:22] Jo Turner: Yeah. And if you’ve set that target wrong, it’ll feel wrong as soon as you start to try and implement that strategy.

[00:15:28] Jo Turner: And I think that’s, people do that and I’ve done that, but the thing is not to have so much pride that you can’t reverse. Regroup, redesign and go again.

[00:15:37] Katie Bell: So Jo, people listening to this podcast are really resonated with what you said, that, you go to school, we were probably all high, quite high achievers.

[00:15:44] Katie Bell: We probably did pretty well with our grades because we have to, I remember going to, to uni and it, you have to get really good grades to get in. And there was a massive competition for a place. And I don’t know if it’s still the same now, it’s, it was a very competitive industry to go into.

[00:15:59] Katie Bell: So for those people who. are always on to the next thing. Some of us are naturally wired like that, aren’t we? That we don’t often rest or we feel like we want to stretch to the next level and there’s always something else. There’s those people in, that will be listening to this. But there’s also people that will come up with a plan of where they want to get to.

[00:16:21] Katie Bell: And it might not be of grandeur, it might not be You know, something that I would look at and go, Oh, are you, is that all you want? Because we need to take this judgment away. It’s whatever all means to you. And so for people that, you’re coaching Jo, and you’ve got those that if you were trying to coach me, Jo, and I’m saying, yeah, but when I get to that, then I’m thinking, this is what I’m going to do next.

[00:16:43] Katie Bell: I’ve got this live event coming up and I want to create this. I want to go there. And I want to do, because I’ve got these ideas that perhaps I’m never going to be done. Will that be done? How do I know when I’m done? And then you’ve got other people that might be actually know Katie when I get there.

[00:17:00] Katie Bell: That’s good. I’m good. I’m okay with that. Whereas for me, I find that a really difficult concept to get in my head. So how, what advice would you have for those people listening that are always chasing the next thing, me being one of them?

[00:17:14] Jo Turner: Yeah. And me too, then that’s definitely my default mindset.

[00:17:18] Jo Turner: And if I was genuinely coaching you, I would probably ask, what, when you’re going for something what does that mean to you in your life? What, just that question, what does it mean to you to be going for the next thing? Do you know? It,

[00:17:34] Katie Bell: for me I absolutely know I’m driven by external gratification, like rightly or wrongly.

[00:17:40] Katie Bell: I know that it needs to come from an internal place, but I definitely do things because I want to make other people proud. I want to, go to the next level because I think that’s what successful people do. Because I, in my head, success is X, Y, Z. So I’m, but I’m also massively.

[00:17:58] Katie Bell: Invigorated by it. I’m motivated by it. It’s what drives me. So it’s a good feeling for me to be doing that.

[00:18:06] Jo Turner: Yeah, and that, that feeling when you get that real sense of internal gratification. So it’s nothing to do with what anybody else thinks. What does, is it okay to coach you here, Katie?

[00:18:18] Jo Turner: Because this is your podcast. So describe to me, if you can, when, how do you know when it’s really internal and it’s not somebody else’s opinion or gratification? How do you know the difference?

[00:18:31] Katie Bell: Because I have a I have a deep sense of calm. And yeah, I guess the whole life is like busy. I’m doing all this and doing all this. I’m going for the next thing and I want to be here and presenting and doing this. And that all feels quite like high energy and full on, which I thrive off.

[00:18:49] Katie Bell: But when things are really good and like things are working consistently and I feel like I’m achieving the things I’ve set out to do, I have this like deep feeling of you nailed it, like you did it. And I feel really calm in my life.

[00:19:05] Jo Turner: Okay, so that sense of calm tells you that it’s coming internally, that the gratification is coming from you?

[00:19:11] Jo Turner: Yeah. And do you get that outside? Yeah, because

[00:19:14] Katie Bell: my to the outside person, I don’t think anybody ever thinks that I’m calm or that I’m I definitely don’t give that, that vibe at all. I know that. But maybe calm’s the right word with the wrong word. Maybe it’s a deep sense of satisfaction.

[00:19:30] Jo Turner: And so when you, when that’s occurred, for whatever reason, circumstances have conspired and you notice that sense of calm, what do you do with that feeling?

[00:19:40] Katie Bell: That’s a really good question. What do I do with that feeling? I’d probably sit with it and then I’m like, okay, what’s next?

[00:19:47] Katie Bell: What could you do instead? But what could I actually, I probably, Jo could just sit with it for longer and enjoy that moment that I’ve created rather than constantly feeling like I’m chasing The next thing. I don’t sit with with that feeling of success or fulfillment. I don’t allow myself to sit with it for very long.

[00:20:09] Katie Bell: I don’t know whether that’s just a habit or that’s, my, I know my upbringing is all go, we’re on to the next thing. So I feel like I’m just wired to be like that. But it’s learning, isn’t it? To go, like I had a moment this week, Jo, just this week where I looked at my to do list.

[00:20:27] Katie Bell: And I had just that moment of, I think I’m on top, like for, just this never happens in my life, but I just thought, Oh my goodness, I feel like actually I’m on top of stuff. Now, old me, not aware of all of this subconscious programming that’s going on would instantly be like, okay, I need to find something else to do.

[00:20:47] Katie Bell: I need to find, I need to fill that. Whereas today I actually thought, this is what you’ve been trying to create, Katie. You’ve been trying to create creative space. And the universe is giving it you, so sit with it, don’t fill it, don’t feel like you need to do something else.

[00:21:04] Jo Turner: Great. And I think that sitting with it is such a, an amazing realization because sitting with it, I think is another term for celebrating it.

[00:21:14] Jo Turner: So first of all, you notice it in the first place and that’s step one. We often don’t even notice the point at which we’ve got, Oh my God, I was doing all this to feel calm and. I seem to be feeling calm and content. Content is probably the number one thing that people tell me they want to feel when they come for coaching.

[00:21:31] Jo Turner: Calm and content. That’s the right word that I could not find.

[00:21:34] Katie Bell: Yeah.

[00:21:35] Jo Turner: Yeah. But sometimes we don’t even notice when we’ve achieved it. Even less often do we sit with it. Good on you for this week deciding to sit with it. Sit with it is a way of celebrating with it and celebrating it is also a way of Making sure your nervous system recognizes it when it comes along, because calm and contentedness can probably come from all sorts of areas in your life.

[00:22:02] Jo Turner: But because you’re, you’re, at some point, you and I will have learned that achieving things Doing lots of things, doing lots of visible things that other people think are good gives us this instant hit. We’ve learned to associate that with success and it’s quite an addictive sensation, isn’t it?

[00:22:19] Jo Turner: It’s highly adrenalized and yet perversely the thing we really crave is that absolute internal sense of calm. And you’re so right to try and distinguish between, okay, so this internal sense of calm. actually can’t be affected either way by anybody else because it’s so integral to me. This is a solid feeling that’s created from my sense of my own self.

[00:22:42] Jo Turner: So even if someone else came along today and told me what I’d done was terrible, it’s not going to change it because it’s come from this internal place. Whereas, you might, someone might describe the old superwoman state where everything is about. The mirror, what does it look like to the outside world?

[00:23:01] Jo Turner: How that, can that be measured? Is there a certificate for it? Can I be the best at it? And every single achievement is just based on that external validation, as you say. But I think, you’ve. Give yourself a huge pat on the back for this week, and probably before, recognizing that there is something in that sitting with, really getting to know what that feeling of content feels like, and then going, okay, now where can I look for this elsewhere, because.

[00:23:30] Jo Turner: Yeah. If that truly is what’s important to you, there will be free ways of getting that feeling. It’s not all about generating more business and more money. You could argue that it’s the most free feeling in the world. It’s just that we, you get into a habit of looking for it in places that we think we need to work very hard for.

[00:23:49] Katie Bell: Yeah. And maybe that habit of to feel like that, I first need to work hard. Because once I’ve worked hard, I’ve created the thing, then I’ll get it. Which is like this be, do, have principle, isn’t it? Transactional. Yeah, transactional. Absolutely. Whereas, actually, sometimes we have to What’s the other way of saying it?

[00:24:10] Katie Bell: Be, do, have. You have to have, do, be. So you have to Think about who do I want to be and what would that person behave like? How would they, how would they what would their belief systems be? How, what would their actions be?

[00:24:25] Jo Turner: Yeah.

[00:24:26] Katie Bell: To allow them to live in that way.

[00:24:29] Jo Turner: Yes. That’s a really good question to ask yourself and people in coaching will often, unprompted actually, I’ve had two or three clients that actually say, do you know what, I have this image of this person and I don’t know if it’s me or it’s somebody else, but they describe, usually a very calm scenario and we often do that as an exercise because they’re they know that image so well.

[00:24:50] Jo Turner: That they’re able to, be at work the next day when they’ve got a full list of patients and go exactly as you’ve said, what would that person be doing in this scenario? Or it might be, what would love do in this scenario? Just take a word that means something. What would calm do in this scenario?

[00:25:06] Jo Turner: What would compassion do in this scenario? Just something you can instantly go, okay. I’ve never heard of

[00:25:11] Katie Bell: it. Yeah, I’ve never heard of it. Using that word that’s, and actually when you were saying it, I was like saying it back to myself and it’s really powerful, isn’t it?

[00:25:20] Jo Turner: And it’s very quick, because we know we don’t all know what love is, but we know what our version of it is.

[00:25:25] Jo Turner: We know what those words, if we’ve come up with those words, we know what they are. That’s I guess that’s the real essence of coaching. You you need, it’s no use me telling someone what the important word or image is to them, but it’s so beautiful when they bring it to coaching and then we go, okay I can see that you know that feeling so well because you want it so much.

[00:25:47] Jo Turner: So Let’s help you bring that into the scenarios where you don’t feel quite in that state or you don’t feel quite as you want to.

[00:25:55] Katie Bell: Jo, tell me a little bit more about how you got into this and what your coaching journey has been so far.

[00:26:02] Jo Turner: So I, about five or six years ago, apologies if people have heard me tell this story before, I’ve told it a lot of times, but I’d been a physio for about 25 years then and I’d owned business for about 10 years, this is pre Covid, and I definitely had a, is this it moment?

[00:26:20] Jo Turner: Is this the point where I leave physio? Because yeah, it’s just not doing it for me. Definitely had compassion fatigue. So I went off and spent a year doing a lot of self development work with an organization called One of Many. It’s a women’s leadership organization, primarily because I just wanted to do something that didn’t have a lot to do with clinical education and would help me meet people who weren’t.

[00:26:43] Jo Turner: Clinicians, as it turns out, there were numerous doctors on it. So I was still having lots of conversations about healthcare, but after a year, you, I’d had a lot of coaching and after a year, if you wanted to, you could do a coaching qualification with this organization hand on heart. I just thought, yeah, it, I’ve heard a lot of things this year that sound highly applicable to health care.

[00:27:05] Jo Turner: I’ll do the coaching qualification just as something to do, because I find it interesting. I got my coaching qualification. I was still thinking, okay, is this a career crisis, a midlife crisis? Am I going to leave physio? Am I going to go be a coach take career change? Then COVID hit. And as a coach, you are constantly told to niche.

[00:27:23] Jo Turner: And I didn’t consciously, but, it turns out there were lots of healthcare professionals needing support. So I coached a lot of physios during COVID. And the. I guess the topics then were a little bit different but that’s how I cut my teeth and got used to coaching and particularly coaching clinicians.

[00:27:42] Jo Turner: And the more I did, the more I realized that actually a coaching style, trying to encourage the, the beauty and the brilliance out of somebody was what I had intuitively always Tried to do with patients and perhaps even more so with people that worked for me in my business. I constantly say I would have these one to ones with physios sitting in front of me who I thought were absolutely bloody amazing.

[00:28:07] Jo Turner: And they, all they were telling me was what they couldn’t do. Who they couldn’t fix, why they felt rubbish about themselves. And it. It broke my heart and I constantly would have conversations that had nothing to do with clinical skills, but I was always trying to work out what was really important to them and who they wanted to be.

[00:28:24] Jo Turner: And, that kind of stuff. So I was probably coaching without the qualification a long time before And the more I learn about coaching and the more I develop my skillset and mastery, I think it’s, it ties in really well with the way healthcare is going. Cause it’s all about partnership.

[00:28:42] Jo Turner: Coaching is essentially about partnering with somebody, not always well, not ever behaving as if you are the one with the wisdom and the answers, but just being curious and also being happy not to know exactly what the answer is. But. Just being happy to take more time and, like I did with you then just see what comes up when you start asking questions and really being curious.

[00:29:06] Jo Turner: So it was nothing in my career has ever been by design, I don’t think. And coaching wasn’t either. But it is something that I absolutely love and I’m very grateful for it. I think you talk about being in a flow state and really playing to your strengths. I think it is a skillset that really makes sense to me and it happens to fit very well with physio and the other profession that I chose.

[00:29:28] Katie Bell: Amazing journey. I strongly believe that our path is laid out for us and that everything happens for a reason. And the fact that COVID happened was to give you this shove Jo into. What you’re amazing at doing and what an impact you’re making on our industry and supporting clinicians who are really in need of this support.

[00:29:48] Jo Turner: Yeah, we are. And I think our profession is in need of it as well. Not, I don’t mean me personally, but people to, to help breathe this kind of, it feels like the profession needs confidence. breathed into it because we, if we don’t start believing in ourselves and if we don’t start functioning from this real place of internal confidence, we are increasingly being told what we are, what we’re not, what we should be.

[00:30:15] Jo Turner: And It really feels like a now or never time. And I do care very much about individual clinicians, but I care very much about the profession as well. And I think, as much of my drive in coaching is to try and help the profession move forward and find out who it is and where it’s going to go, as well as the individual clinicians themselves.

[00:30:36] Katie Bell: Yeah it’s such a, What you say, Jo, really aligns with me, which is I’m so happy we’re on this podcast together because I just feel like I’m on this mission to up level this whole industry in terms of confidence and self belief and shouting about the transformations we make on people’s lives. And that we deserve to be paid more, and we deserve to have great lives, and we deserve to go on holidays, and we deserve, you, we deserve it because We are as good, if not better, than other people and I’m going to say it, we’re better, but I would, because I’m a massive supporter of physios and other allied health professionals.

[00:31:11] Katie Bell: Jo, how do people reach out to you? How can they, if they’ve resonated with your sort of Story and the way you just coached me how can they reach out to you for some more support?

[00:31:20] Jo Turner: The easiest way is there are various ways they can get hold of me. So my company is called Mehab and there’s a website, mehab.

[00:31:27] Jo Turner: co. uk. There are contact details on that. You can book a, A call straight off that, a discovery call, which is really just she just wrote a blog post, is a discovery call a devious name for a sales call? And I can totally understand why people think that. I don’t particularly like the phrase discovery call, but it’s an opportunity to find out, it’s, first of all, it’s an opportunity for you to verse what’s going on for you.

[00:31:54] Jo Turner: So the first thing I say to people on a discovery call is there’s no, Correct way to say this, just give me a download. There’ll be a reason why you booked this call. So tell me what it is. We work out whether that’s a coachable scenario. Also whether coaching is appropriate because maybe that some other form of therapy or mentoring or supervision is more appropriate than coaching and also work out whether you think I’m somebody you can work with now, at the very least.

[00:32:22] Jo Turner: At the end of that call. that half hour call, you’re going to have a better idea of what’s going on for you. And you’ll probably have some tips about how to go forward, whether or not we decide to then do some coaching together, but essentially it all starts with that discovery call. So people can email me, they can book a discovery call straight off my Calendly link.

[00:32:42] Jo Turner: If you’re not sure, and you want to get to know a bit more about me and hear me talk Making the commitment of that call. I’ve got my own podcast called You Matter. There’s loads of conversations on that about the types of things that people bring into coaching. I do lots of lives on my Facebook group things like this, that there are lots of places you can probably find me talking if you want to do a little stealth search about what I’m like, and see whether you think coaching is something that you might might appreciate.

[00:33:10] Jo Turner: Whether it’s a style you might appreciate.

[00:33:13] Katie Bell: I think that’s so important, Jo, isn’t it? I also hate the word discovery call. And I’m going to read your blog article because it sounds absolutely perfect because it’s all about finding out where you are now, where you want to be and how. how you, how we can help you get there if we’re the right fit for you.

[00:33:29] Katie Bell: And that’s all it isn’t it? It’s that, it’s just that opening, that, that start of that conversation.

[00:33:35] Jo Turner: Yeah. And just like in physio, it’s painful if you’re not the right fit for someone and on both sides, I’ve made bad calls starting out in coaching when I didn’t understand who I work best with and it needs to work on both sides to be really effective.

[00:33:48] Katie Bell: Amazing. Jo, thank you so much for giving up Some of you, so much of your valuable time to support our listeners. And and I feel like we’re here on this mission together, Jo to really uplevel our industry’s confidence. So thank you.

[00:34:01] Jo Turner: Pleasure. Yeah. And you’re doing great stuff too, Katie.

[00:34:04] Jo Turner: So yeah, it’s really interesting to, to be alongside and see all this stuff you’re doing too, really good.

[00:34:10] Katie Bell: Thank you.

[00:34:11] Katie Bell: Well, I don’t know about you, but I personally loved that episode and I got a bit of coaching as well, an unexpected bit of coaching. And I hope that you enjoyed the process of just hearing how I struggle with the high achieving and the constantly going for the next thing. And. Over the last few months, I’ve really been working on how you can do less and be okay with doing less and not just filling that to do list and filling that diary and looking for other ways to fill that creative space that you have created.

[00:34:48] Katie Bell: Talking about our Clinic success tree on today’s episode reminded me that I needed to remind you, have you got your ticket for clinic growth live? We are going to be delving into the roots within this clinic success tree. A lot on clinic growth live. Not only on stage, not only are you going to listen to amazing presentations and you’re going to get great value from the day, but just being around like minded individuals, just being inspired, being motivated, focusing on you for the day is going to really work on those roots and those foundations.

[00:35:27] Katie Bell: So I would encourage you and urge you, if you haven’t already, go to the link below. And get your ticket for clinic growth live tickets have now been on sale for two weeks. So we are running short on tickets. If you want to be in, if you are ready to be inspired, motivated, and to really be a part of an industry first in this country and.

[00:35:51] Katie Bell: Just, I’m just there to, to really boost the confidence of our industry and to really give us something to talk about and be inspired by and be motivated and come away valuing ourselves at a much higher level. And therefore that will impact your business on such an amazing, in such an amazing way that I would really love, love, love for you to be a part of it.

[00:36:14] Katie Bell: Thanks so much for listening to this show. Remember content consumption does not make changes, so commit to doing something from today’s episode. Maybe it’s taking action on what we talked about. Well, maybe it’s reaching out to me and learning more about our transformational coaching programs. Or if you have not yet, join our free Treat Your Business Facebook group, a free access to over 30 business masterclasses.

[00:36:38] Katie Bell: All of that is over at thrive businesscoaching. com or linked in the show notes. And the last favor I will ask, because social proof is endlessly important, is to leave a rating or review. I would love to know what you think of the show, how the show has been helpful for you. And I can’t wait to chat with you.

[00:36:55] Katie Bell: This is just the start of our conversation. Reach out so we can keep it going. Talk soon!